Quality and Service

Quality
Carter Concrete is a BS EN ISO 9001:2000 / ISO 14001:2004 Registered Company.

Wet casting gives us more scope to develop the products you need on site at a higher quality finish.  Uniformity and finish can be easily achieved through our process of manufacture.

We can cope with variations you require at design stage to fill voids and create notched/splayed and cambered units.

Service
We endeavour to provide a high level of customer service. From your initial enquiry through to delivery, we will assist you to ensure that your delivery/installation of products goes smoothly.

Our estimating team will assist you fully by providing a clear concise quotation that details any extra over requirements prior to order. We can meet to discuss your project and assist in engineering solutions at tender stage.

Our design team have many years experience in a varied concrete product industry. We provide clear drawings and calculations that show the units and required on site layouts. We work with you to discuss any aspect of the design until we are all in approval of what is required on site.

Our Contracts Managers will visit site and prepare method statements and safe working plans to achieve a smooth incident free installation on supply & fix orders.

We use a 'one point of service' principle with small contracts where the person providing the quotation will also manage the contracts and prepare a design (as well as working with you to arrange delivery).